Telehealth Documentation & Billing

Code correctly. Bill confidently. Get paid faster.

The Challenge

Telehealth Rules Change Fast - Mistakes Cost You

As telemedicine became a care delivery norm, it also became a billing minefield. Documentation requirements, modifier use, place of service codes, and payer-specific rules are constantly evolving. Small errors lead to:

Denied or delayed reimbursement
Inconsistent documentation across providers
Confusion around 1135 waivers and place of service logic
Noncompliance with rapidly shifting CMS and commercial payer rules

OUR SOLUTION

Specialized Support for Virtual Care Coding and Claims

HIP helps your team stay current and compliant – reviewing your workflows, educating providers, and resolving telehealth-related denials. Whether you’re struggling with coding backlogs or new virtual service types, we provide fast, accurate support.

Our services include:

Real-time coding and documentation support for telehealth encounters
Modifier and POS code guidance across all payer types
Education and training for providers and billing teams
Denial analysis and resolution tied to telehealth claims
Support for audio-only, asynchronous, and remote patient monitoring billing
Custom resources and updates as regulations evolve

HOW IT WORKS

How We Navigate Telehealth Complexity

Streamline, Educate, Resolve

Review Your Current State
We assess where breakdowns are happening – in documentation, billing, or claim scrubbing.
Apply Correct Coding Logic
HIP coders ensure the right modifiers, POS codes, and payer rules are followed for each visit type.
Train Your Team
We deliver concise training to physicians, coders, and billers – so documentation and billing are aligned.
Support Denial Recovery
We help you resolve telehealth-related denials, and track recurring issues to prevent future revenue loss.

Why Choose HIP for Telehealth Documentation & Billing

Our team has been supporting telemedicine billing since the first COVID waivers took effect. We’ve helped hospitals and physician groups navigate constant change - with clarity, speed, and precision.

100% U.S. Based

No offshoring. All staff reside and work in the U.S.

AHIMA/AAPC

Every coder holds active credentials.

Proven Professionals

10 years of experience on average

Rapid Deployment

Get support mobilized in days, not weeks.

No Contracts

Flexible engagements with no minimum volume.

Monthly QA Reviews

Ongoing audits for accuracy and compliance.

Strict Vetting

Drug tests, credential verification, etc.

Direct Oversight

Projects led by experienced managers, not freelancers.

Stay Informed

Our quarterly newsletters share timely insights across all service lines - including regulatory updates, reimbursement trends, documentation best practices, and compliance strategies.

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Keep Pace With Changing Telehealth Rules

Don’t let unclear documentation or outdated coding stall your revenue. We’ll help you get it right.

Simplify Telehealth